SpamRejector™ runs on a separate, secure server that can be easily integrated into your network. The server can be attached to your switch or connected to your firewall. This protects your mail server, and your other applications, from interruptions, incompatibilities, and virus attacks.

Set Up in an Hour or Less
SpamRejector™ is easy to set up — it takes most of our clients an hour or less — and there's no interruption in your network or e-mail delivery. NPI technicians do almost all the work for you.

The SpamRejector™ hardware comes in two convenient profiles — mini-tower or rack-mounted — so it can fit into any computer room configuration. Because SpamRejector™ runs on its own server, there's no software to install on your existing server(s) or client machines.

Configuration Choices
NPI works with you to determine the best placement of the SpamRejector™. It works effectively in any of three different locations in your environment:

• On a separate interface of your firewall (if available)
• Internal to your network and behind your firewall
• On a server hosted by NPI (at our office)

Configuring SpamRejector™ to run on a separate interface of your firewall is the most secure option. For firms with only one internal interface on their firewall, the internal configuration is best. The hosted service is a less expensive option for smaller businesses. Our sales and technical staff will work with you to customize the best SpamRejector™ configuration for your environment.

Installation
After you complete our straightforward telephone questionnaire, we finalize your configuration and prepare for the onsite work. We typically install your SpamRejector™ during the business day — it begins blocking spam immediately with no disruption to your e-mail delivery.

Training
The same day we install your SpamRejector™, we train your staff in its use and administration. Topics include reviewing suspected spam, finding legitimate mail, whitelisting and blacklisting, custom rules, and reporting. The training doesn't stop there: ongoing support is included in your low monthly fee.

Fine-Tuning
During the first two weeks, we work closely with your spam administrator to review the traps and refine the rule base, as well as your whitelists and blacklists, to customize the way SpamRejector™ works for your specific business. After this brief "tuning" period, we hand over control to your spam administrator. Then if desired, the spam administrator can assign control to individual users.

We encourage the spam administrator to e-mail NPI with any false positives or negatives so we can revise the underlying rules and adjust the Adaptive Acuity Engine™. We also provide ongoing support for the spam administrator as he or she learns to work with this new tool.